Walked in and was greeted. I had asked for a specific phone. The sales rep walked me to the phone I was interested in. We talked about all of the features for a bit. I was impressed so purchased the phone . The sales rep recommended that I change my plan to the unlimited. I was reluctant at first because I have not gone over my data limit ever but they explained to me that I would be saving money. My plan was originally $100/mo and after all fees, $148. He mentioned that the new unlimited plan is $45 so i'd be saving a ton of money. This is what prompted me to get the phone. My bill comes in and my new charges total $140! I barely saved any money!!! I looked at the details and noticed there is a line fee of $35 which is more than double than what I was paying previous. I was taken advantage of and misinformed by the sales rep. I am considering porting out and paying off my phone due to this inconvenience. I can pay way less with Sprint!!!
Hector was very helpful in getting me my new iPhone and plan. He was really friendly as well. I highly recommend this store!!
They guys at this store were able to fix my phone's networking issue that Tech Support couldn't even fix. Knowledgable and friendly. Would definitely recommend.
Hector was very knowledgeable and made our trip to the store very easy. Will definitely be going to this location going forward!
Awesome customer service, funny and personable. Great experience, will be returning.
AT&T is a UK Electronics Store based in Danbury, East of England. AT&T is located at 4 Backus Ave Suite B, Danbury, CT 06810, USA, Danbury, East of England 06810, UK.
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