What a rip off, they charged me $130 to add water to my coolant to test and then found the results inconclusive, now i need a flush and still having the same problem. When i brought it back they tried to charge me $130 again to further investigate, and then at the end of it all he told me he recommends i go somewhere else to get it fixed. WOW, never been treated this way, especially by the dealership.
Looking for a car is one of the most stressful situations. Colby made it so easy and seamless. There was no pressure, no hard sales pitch. For a domestic car dealership we were treated better then any European luxury dealer. More like a client then a customer. We will definitely be back!
Called the dealership to get the price for programming a new key fob for my vehicle. Was given a price for a new fob, along with the cost to program it, which was $60. Explained that I had the fob already, I just needed it programmed. Suddenly the price was $120 for programming. I asked why the difference and was told that this was for a different vehicle than I had requested. But I had given them the VIN BEFORE getting the original price, so they knew exactly what type of vehicle it was. To my mind, this is unethical. I will NEVER go to them for ANY service or purchase.
Annoyed that these guys charged me $120 for a wheel alignment and couldn't complete it. The tierods were rusted, so they couldn't complete the job, but still charged me for starting the alignment and getting it hooked up. I asked my local mechanic, and he said they should have checked the tierods first before putting it up on the lift. As a Jeep dealer, they should have known better! I'm sure they are a good dealer, but i wouldn't call this good customer service.
Nice dealer , Friendly staff clean lot very well organized.
Pamby Motors Chrysler Jeep Dodge Ram is a UK Car Dealer based in Danbury, East of England. Pamby Motors Chrysler Jeep Dodge Ram is located at 665 Danbury Rd, Ridgefield, CT 06877, USA, Danbury, East of England 06877, UK.
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