I just moved in from NYC and knew nothing about water heaters and wells. Jose helped me tremendously. He fixed my problem and simplified things so I can gain a greater understanding. He was extremely knowledgeable and covered all areas making me feel secure in my home. Will definitely use these guys again and will request Jose.
We woke up on a Sunday to water streaming from the ceiling in one bedroom, and the kitchen flooded with water upstairs! Jose from Botticelli Plumbing came out quickly (on a weekend!) to assess and fix the problem (a leaking refrigerator coupling) in no time at all. We know nothing about water valves, and Jose patiently explained where our main water valve was and how to turn it on/off (in case of problems next time), in addition to also giving us an estimate on a future plumbing-related project. FANTASTIC demeanor--he kept calm while our entire family was freaking out--gave helpful advice, was quick, super friendly, and very patient! We can't wait to have Jose back!!
We just had Jose and Mundo come this am to fix some leaking faucets outside and replace some valves inside. They were both very professional and arrived at the time the office told me they would be here. Explained everything in detail that was needed to be done with costs involved and was able to complete the job in a timely manner. Showed me the work that was done afterwards and I'm extremely happy with Jose and Mundo's service today and Botticelli's in general. What a great team to be able to count on! Another extremely satisfied customer!
Jose did a great job explaining the issues and how he troubleshot the problem and walked me through his thought process. The main office picked up my call right away, had the team swing by within 3 hours and work was done that day which was impressive.
Replacing the plumbing pipes, connections under the kitchen was done expertly and neatly. The area where the work was done was left neat and clean -- both in the kitchen and the bathroom. I couldn't have been more pleased. Tho' the work was planned for 6 hours, it was completed in a shorter amount of time, thus allowing me to leave and complete my own errands.
Botticelli Plumbing & Heating is a UK Plumber based in Danbury, East of England. Botticelli Plumbing & Heating is located at 48 Padanaram Rd, Danbury, CT 06811, USA, Danbury, East of England 06811, UK.
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