i love this place they are so kind and always give me what i ask for, when i get acrylics after two week one or two will break but they will fix it and if you ask they can do it so it stays on longer and lasts :) the manager is nice and is very helpful recommend this place
great salon ever , i love this place , i would tell all my friend and family to come , recomended
My low rating is not due to the quality of the work but rather the abysmal customer service. I had requested a Spa pedicure, when I asked the technician how many minutes are included in the spa pedicure she responded "6". Never mind the fact that the menu said that the spa Pedicure included a "blissfull 10 minute foot massage". So I requested an additional 20 minute massage. Well that is where the story begins. The technician began speaking to her colleagues in Spanish complaining about having to do a 20 minute massage, she also proceeded to insult me and my friend saying awful things about the two of us. This was reminiscent of a Steinfeld episode. When I had enough I finally responded to the technicians in fluent Spanish. The expression on their faces was priceless! I called them out on their bad, rude, offensive behavior; needless to say they did not say a peep for the duration.I blame the owner, who spent most of the time outside the store on his cell phone instead of supervising his staff. When it came time to paying the bill the owner was furious that I wanted to a) pay by credit card and b) leave a tip on the card. He actually pleaded and tried to cajole me into leaving "a little of the tip" in cash so he wouldn't have to take it out of the til or pay taxes! Seriously... tax evasion!!! After the lack of professionalism and horrible things that were said about me and my friend, I was justified in not leaving a gratuity.
Ive been coming here for years and recently have been so extremely disappointed. I asked for oval shaped nails and every single one is a different shape but all of them are not oval. The UV gel has bubbles in it and you can see the spots they missed. She got the polish all over my fingers. They look terrible. The angry older Asian woman always makes my feet bleed when she does them. You can tell the staff dont want to be there; they get huffy and puffy when people walk in- God forbid they have to do their jobs. After the past three times Ive come here, my nails look terrible and I will no longer be coming here.
I can't speak to the sanitation because I don't know how it works but I was surprised to see such low ratings. I love this place. Their prices are good and they spend a really long time actually working on pedicures, not just slapping some polish on. I don't come for people to be nice to me, I come to get my nails done.
Pro Nails & Spa is a UK Spa based in Danbury, East of England. Pro Nails & Spa is located at 7 Backus Ave, Danbury, CT 06810, USA, Danbury, East of England 06810, UK.
Please contact with Pro Nails & Spa using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pro Nails & Spa opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Spa in Danbury
You Might Also Consider